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Services

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Records Management

Castle Records Management specializes in the secure storage, fast retrieval and affordable management of business records. Castle fulfils our clients’ service needs by providing an integrated records management solution including secure Document Storage and Retrieval, Record Cataloguing and Indexing and the Secure Destruction of documents. At Castle, we understand the impact of lost, missing or damaged records on your business. To mitigate these risks, we ensure our staff are properly trained in document management and storage procedures. We work to maintain the secure chain of custody over your documents and information from the time it leaves a customer’s hands until the information is ultimately returned to the customer or destroyed at a customer's request.

Secure Records Storage

The Castle secure document storage facility provides 24/7 on-site security. Our highly professional staff are bonded and bound by confidentiality agreements. Castle provides clients with an online records management system enabling records to be tracked via bar-code in a secure chain-of-custody. Clients can securely track records from their own desktop and easily update their content history, create service requests and order file storage boxes.

Clerical Services

Our records centre staff provides a variety of services including general clerical services, data entry, file and container indexing, document scanning, document faxing, copying and mail service. We are also available to do special projects such as fulfilment or kitting services.  These projects involve sorting, assembling, packaging and shipping these units for our clients.

Delivery, Retrieval & Shredding

We understand the need to retrieve client records in a timely fashion and offer same day, rush and emergency after-hours delivery service. Protecting valuable documents and information while in transit is our top priority. We work to maintain the secure chain of custody over documents and information from the time it leaves our customer’s  hands until the information is returned to us or shredded at our customer's request.

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WHO WE ARE

Castle Records Management is a Nova Scotia-owned records management business. We specialize in the storage of records and provide a market leading retrieval service.

 

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